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Quality management :implementing the...
~
Brocka, Bruce.
Quality management :implementing the best ideas of the masters /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Quality management :/ Bruce Brocka and M. Suzanne Brocka.
其他題名:
implementing the best ideas of the masters /
作者:
Brocka, Bruce.
其他作者:
Brocka, M. Suzanne.
出版者:
New York :McGraw-Hill,c1992.
面頁冊數:
xvii, 408 p. :ill. ;24 cm.
標題:
Total quality management. -
ISBN:
1556235402 (hbk.) :
Quality management :implementing the best ideas of the masters /
Brocka, Bruce.
Quality management :
implementing the best ideas of the masters /Bruce Brocka and M. Suzanne Brocka. - New York :McGraw-Hill,c1992. - xvii, 408 p. :ill. ;24 cm.
Includes bibliographical references (p. 323-368) and index.
What is quality management? -- Why quality management? -- Primary elements of quality management -- Implementation -- Philip Crosby -- W. Edwards Deming -- Armand V. Feigenbaum -- Kaoru Ishikawa -- Joseph M. Juran -- Tom Peters -- Genichi Taguchi -- Historical masters -- Companywide dynamics -- Supervisory level dynamics -- Maximizing individual performance -- Organizing -- Planning -- Self-examination -- Group techniques -- Statistical tools -- Specialized techniques -- Appendices: When all else fails--75 quick start ideas. 1992 examination items and point values.
ISBN: 1556235402 (hbk.) :NT1100
LCCN: 92006945 Subjects--Topical Terms:
147776
Total quality management.
LC Class. No.: HD62.15 / .B73 1992
Dewey Class. No.: 658.4
Quality management :implementing the best ideas of the masters /
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