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CRM :redefining customer relationshi...

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Peel, Jeffrey.

CRM :redefining customer relationship management /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	CRM :/ Jeffrey Peel.
Reminder of title:	redefining customer relationship management /
Author:	Peel, Jeffrey.
Published:	Amsterdam ;Digital Press,c2002.
Description:	xvii, 217 p. :ill. ;24 cm.
Subject:	Customer relations - Management. -
ISBN:	155558263X (pbk. : alk. paper) :

CRM :redefining customer relationship management /
Peel, Jeffrey.

CRM :redefining customer relationship management /Jeffrey Peel. - Amsterdam ;Digital Press,c2002. - xvii, 217 p. :ill. ;24 cm.

Includes bibliographical references (p. 187-200) and index.

ISBN: 155558263X (pbk. : alk. paper) :NT1776

LCCN: 2002067237Subjects--Topical Terms:

147644
Customer relations
--Management.

LC Class. No.: HF5415.5 / .P43 2002

Dewey Class. No.: 658.8/12

CRM :redefining customer relationship management /
LDR:00649nam _22002054a_450 001 135427
003 DLC
005 20031029144112.0
008 020403s2002 ne a b 001 0 eng
010 $a 2002067237
020 $a 155558263X (pbk. : alk. paper) : $c NT1776
035 $a 00073402
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b .P43 2002
082 0 0 $a 658.8/12 $2 21
092 $a */658.812/P374/2002////E01261
100 1 $a Peel, Jeffrey. $3 156952
245 1 0 $a CRM : $b redefining customer relationship management / $c Jeffrey Peel.
260 $a Amsterdam ; $a Boston : $b Digital Press, $c c2002.
300 $a xvii, 217 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 187-200) and index.
650 0 $a Customer relations $x Management. $3 147644

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E01261

六樓西文書庫 (6th Floor-Western Books)

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* 658.812 P374 2002

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5030000-0920014

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