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The CRM project management handbook ...

Gentle, Michael,1957-

The CRM project management handbook :building realistic expectations and managing risk /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The CRM project management handbook :/ Michael Gentle.
其他題名:	building realistic expectations and managing risk /
作者:	Gentle, Michael,
出版者:	London ;Kogan Page,2002.
面頁冊數:	xii, 227 p. :ill. ;24 cm.
標題:	Customer relations - Management. -
ISBN:	0749438983 (pbk.) :

The CRM project management handbook :building realistic expectations and managing risk /
Gentle, Michael,1957-

The CRM project management handbook :building realistic expectations and managing risk /Michael Gentle. - London ;Kogan Page,2002. - xii, 227 p. :ill. ;24 cm.

Includes bibliographical references (p. [221]) and index.

ISBN: 0749438983 (pbk.) :NT1142

LCCN: 2002014806Subjects--Topical Terms:

147644
Customer relations
--Management.

LC Class. No.: HF5415.5 / .G456 2002

Dewey Class. No.: 658.8/12

The CRM project management handbook :building realistic expectations and managing risk /
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245 1 4 $a The CRM project management handbook : $b building realistic expectations and managing risk / $c Michael Gentle.
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