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Customer culture :how FedEx and othe...

Basch, Michael D.

Customer culture :how FedEx and other great companies put the customer first every day /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Customer culture :/ Michael D. Basch.
其他題名:	how FedEx and other great companies put the customer first every day /
其他題名:	Customer culture :
作者:	Basch, Michael D.
出版者:	Upper Saddle River, NJ :Prentice Hall PTR,c2002.
面頁冊數:	xxv, 274 p. :ill. ;24 cm.
附註:	Includes index.
叢書名:	Financial Times Prentice Hall books
標題:	Corporate culture. -
電子資源:	http://www.loc.gov/catdir/toc/fy033/2002020628.html
ISBN:	0130353310 (hbk.) :

Customer culture :how FedEx and other great companies put the customer first every day /
Basch, Michael D.

Customer culture :how FedEx and other great companies put the customer first every day /Customer culture :how Fed Ex and other great companies put the customer first every day.Michael D. Basch. - Upper Saddle River, NJ :Prentice Hall PTR,c2002. - xxv, 274 p. :ill. ;24 cm. - Financial Times Prentice Hall books.

Includes index.

ISBN: 0130353310 (hbk.) :NT759

LCCN: 2002020628Subjects--Topical Terms:

149651
Corporate culture.

LC Class. No.: HD58.7 / .B372 2002

Dewey Class. No.: 658

Customer culture :how FedEx and other great companies put the customer first every day /
LDR:00871cam _22002414a_450 001 136006
003 DLC
005 20031006094146.0
008 020129s2002 njua b 001 0 eng
010 $a 2002020628
020 $a 0130353310 (hbk.) : $c NT759
035 $a 00073982
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HD58.7 $b .B372 2002
082 0 0 $a 658 $2 21
092 $a */658/B298/2002////E00591
100 1 $a Basch, Michael D. $3 158368
245 1 0 $a Customer culture : $b how FedEx and other great companies put the customer first every day / $c Michael D. Basch.
246 3 0 $a Customer culture : $b how Fed Ex and other great companies put the customer first every day.
260 $a Upper Saddle River, NJ : $b Prentice Hall PTR, $c c2002.
300 $a xxv, 274 p. : $b ill. ; $c 24 cm.
440 0 $a Financial Times Prentice Hall books
500 $a Includes index.
650 0 $a Corporate culture. $3 149651
650 0 $a Organizational effectiveness. $3 147234
650 0 $a Quality of work life. $3 149652
650 0 $a Customer loyalty. $3 148581
650 0 $a Corporate culture $v Case studies. $3 158369
650 0 $a Organizational effectiveness $x Case studies. $3 147680
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/fy033/2002020628.html

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