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Customer service :a practical approach /
~
Harris, Elaine K.
Customer service :a practical approach /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Customer service :/ Elaine K. Harris.
Reminder of title:
a practical approach /
Author:
Harris, Elaine K.
Published:
Upper Saddle River, NJ :Prentice Hall,c2003.
Description:
xi, 164 p. :ill. ;26 cm.
Subject:
Customer services. -
ISBN:
0130978531 (pbk.) :
Customer service :a practical approach /
Harris, Elaine K.
Customer service :
a practical approach /Elaine K. Harris. - 3rd ed. - Upper Saddle River, NJ :Prentice Hall,c2003. - xi, 164 p. :ill. ;26 cm.
Includes bibliographical references and index.
ISBN: 0130978531 (pbk.) :NT1359
LCCN: 2002022997Subjects--Topical Terms:
147477
Customer services.
LC Class. No.: HF5415.5 / .H2897 2003
Dewey Class. No.: 658.8/12
Customer service :a practical approach /
LDR
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Harris, Elaine K.
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158386
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Customer service :
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a practical approach /
$c
Elaine K. Harris.
250
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3rd ed.
260
$a
Upper Saddle River, NJ :
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Prentice Hall,
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c2003.
300
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xi, 164 p. :
$b
ill. ;
$c
26 cm.
504
$a
Includes bibliographical references and index.
650
0
$a
Customer services.
$3
147477
0 based onreview(s)
Location:
全部
六樓西文書庫 (6th Floor-Western Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Barcode Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
E00602
六樓西文書庫 (6th Floor-Western Books)
一般借閱
外文書
* 658.812 H313 2003
一般(Normal)
On shelf
0
5030000-0920014
1 records • Pages 1 •
1
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