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Making rain :the secrets of building lifelong client loyalty /

Record Type:	Language materials, printed : Monograph/item
正題名/作者:	Making rain :/ Andrew Sobel.
其他題名:	the secrets of building lifelong client loyalty /
作者:	Sobel, Andrew,
出版者:	Hoboken, N.J. :Wiley,c2003.
面頁冊數:	xvii, 238 p. :ill. ;24 cm.
標題:	Customer loyalty. -
電子資源:	http://www.loc.gov/catdir/toc/wiley031/2002013643.html
ISBN:	0471264598 (hbk. : alk. paper) :

Making rain :the secrets of building lifelong client loyalty /
Sobel, Andrew,1955-

Making rain :the secrets of building lifelong client loyalty /Andrew Sobel. - Hoboken, N.J. :Wiley,c2003. - xvii, 238 p. :ill. ;24 cm.

Includes bibliographical references (p. 223-227) and index.

ISBN: 0471264598 (hbk. : alk. paper) :NT883

LCCN: 2002013643Subjects--Topical Terms:

148581
Customer loyalty.

LC Class. No.: HF5415.525 / .S63 2003

Dewey Class. No.: 658.8/12

Making rain :the secrets of building lifelong client loyalty /
LDR:00746cam _22002174a_450 001 136301
003 DLC
005 20031019170052.0
008 020821s2003 njua b 001 0 eng
010 $a 2002013643
020 $a 0471264598 (hbk. : alk. paper) : $c NT883
035 $a 00074277
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.525 $b .S63 2003
082 0 0 $a 658.8/12 $2 21
092 $a */658.812/S677/2003////E00903
100 1 $a Sobel, Andrew, $d 1955- $3 159029
245 1 0 $a Making rain : $b the secrets of building lifelong client loyalty / $c Andrew Sobel.
260 $a Hoboken, N.J. : $b Wiley, $c c2003.
300 $a xvii, 238 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 223-227) and index.
650 0 $a Customer loyalty. $3 148581
650 0 $a Business consultants. $3 152286
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/wiley031/2002013643.html

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六樓西文書庫 (6th Floor-Western Books)

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