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Reaching the interactive customer :integrated services for the digital world /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Reaching the interactive customer :/ Mai-lan Tomsen, Ron Faith.
其他題名:	integrated services for the digital world /
作者:	Tomsen, Mai-lan.
其他作者:	Faith, Ron.
出版者:	New York :Cambridge University Press,2003.
面頁冊數:	166 p. :ill. ;23 cm.
標題:	Customer services - Communication systems. -
電子資源:	http://www.loc.gov/catdir/toc/cam031/2002031408.html
電子資源:	http://www.loc.gov/catdir/description/cam0210/2002031408.html
ISBN:	052181670X (pbk.) :

Reaching the interactive customer :integrated services for the digital world /
Tomsen, Mai-lan.

Reaching the interactive customer :integrated services for the digital world /Mai-lan Tomsen, Ron Faith. - New York :Cambridge University Press,2003. - 166 p. :ill. ;23 cm.

Includes bibliographical references and index.

ISBN: 052181670X (pbk.) :NT962

LCCN: 2002031408Subjects--Topical Terms:

159289
Customer services
--Communication systems.

LC Class. No.: HF5415.5 / .T66 2002

Dewey Class. No.: 658.8/4

Reaching the interactive customer :integrated services for the digital world /
LDR:00832cam _22002298a_450 001 136454
003 DLC
005 20031020104758.0
008 020813s2003 nyu b 001 0 eng
010 $a 2002031408
020 $a 052181670X (pbk.) : $c NT962
035 $a 00074430
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b .T66 2002
082 0 0 $a 658.8/4 $2 21
092 $a */658.84/T662/2003////E01036
100 1 $a Tomsen, Mai-lan. $3 159392
245 1 0 $a Reaching the interactive customer : $b integrated services for the digital world / $c Mai-lan Tomsen, Ron Faith.
260 $a New York : $b Cambridge University Press, $c 2003.
300 $a 166 p. : $b ill. ; $c 23 cm.
504 $a Includes bibliographical references and index.
650 0 $a Customer services $x Communication systems. $3 159289
650 0 $a Interactive computer systems. $3 146912
650 0 $a Internet marketing. $3 148374
700 1 $a Faith, Ron. $3 159393
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/cam031/2002031408.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/description/cam0210/2002031408.html

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E01036

六樓西文書庫 (6th Floor-Western Books)

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* 658.84 T662 2003

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