服務業 - 管理

服務業經營 = Service marketing : 理論探討&個案研究 by: (Language materials, printed)

宅急便 : 黑貓宅急便社長小倉昌男的經營之道 by: (Language materials, printed)

服務業行銷管理 by: (Language materials, printed)

服務管理 by: (Language materials, printed)

服務管理 by: (Language materials, printed)

服務業的行銷與管理 by: (Language materials, printed)

服務行銷與管理 = Service marketing and management : 亞太案例.本土思維 by: (Language materials, printed)

服務決勝負 : 從IKEA等歐美標竿企業, 學習服務經濟時代的競爭力 by: (Language materials, printed)

酒店行業質量管理體系文件(簡體字) by: (Language materials, printed)

服務組織質量管理體系建立實施與改進(簡體字) by: (Language materials, printed)

服務業作業管理 by: (Language materials, printed)

服務管理 by: (Language materials, printed)

感動服務 : 用心服務創造雙贏的幸福 by: (Language materials, printed)

不平凡的服務 : 打敗競爭者的唯一方式 by: (Language materials, printed)

服務管理 = Service management by: (Language materials, printed)

創新服務行銷 = Global competence : empower yourself : 開拓藍海商機 by: (Language materials, printed)

服務業系統設計與作業管理 by: (Language materials, printed)

五星級服務,一星級成本 : 打造頂級服務經驗的祕訣 by: (Language materials, printed)

服務業行銷與管理 = Service marketing and management : 服務策略、實務經營、與本土案例 by: (Language materials, printed)

服務管理 = Service management by: (Language materials, printed)