Bitner, Mary Jo.

概要

作品:	2 作品在 2 項出版品 1 種語言

書目資訊

Services marketing :integrating customer focus across the firm / by: Bitner, Mary Jo.; Gremler, Dwayne D.; Zeithaml, Valarie A. (書目-語言資料,印刷品)

Services marketing :integrating customer focus across the firm / by: Bitner, Mary Jo.; Zeithaml, Valarie A. (書目-語言資料,印刷品)

主題