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50 powerful ideas you can use to kee...

Timm, Paul R.

50 powerful ideas you can use to keep your customers

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	50 powerful ideas you can use to keep your customers/ by Paul R. Timm.
其他題名:	Fifty powerful ideas you can use to keep your customers
作者:	Timm, Paul R.
出版者:	Franklin Lakes, NJ :Career Press,�002.
面頁冊數:	1 online resource (158 pages)
標題:	Customer services - Management. -
電子資源:	Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:	058546958X (electronic bk.)
ISBN:	9780585469584 (electronic bk.)
ISBN:	9781601637024 (electronic bk. : Adobe Digital Editions)
ISBN:	1601637020 (electronic bk. : Adobe Digital Editions)

50 powerful ideas you can use to keep your customers
Timm, Paul R.

50 powerful ideas you can use to keep your customers[electronic resource] /Fifty powerful ideas you can use to keep your customersby Paul R. Timm. - 3rd ed. - Franklin Lakes, NJ :Career Press,�002. - 1 online resource (158 pages)

Includes bibliographical references (pages 147-149) and index.

Publisher Fact SheetThe economic good times of the 1990s have given way to a bumpy ride in the early 2000s. Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. This book is designed to make all managers and employees aware of simple yet powerful ideas which will result in dramatic improvements in service and customer loyalty.

ISBN: 058546958X (electronic bk.)Subjects--Topical Terms:

147643
Customer services
--Management.Index Terms--Genre/Form:

172687
Electronic books.

LC Class. No.: HF5415.5 / .T498 2002eb

Dewey Class. No.: 658.8/12

50 powerful ideas you can use to keep your customers
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520 8 $a Annotation $b Turned-off customers produce devastating ripple effects that quickly drag companies into a morass of mediocrity, while organizations that apply a constant flow of customer-centered innovations see consistent strengthening of their customer base. This book will get all managers and employees thinking about the little things that can make all the difference.
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