紀錄類型: |
書目-語言資料,印刷品
: 單行本
|
正題名/作者: |
Service excellence in organizations :/ Fiona Urquhart. |
其他題名: |
eight key steps to follow and achieve it. |
作者: |
Urquhart, Fiona. |
出版者: |
New York, NY :Business Expert Press,c2019. |
面頁冊數: |
xi ,119 p. :ill. ;23 cm. |
標題: |
Customer services - Management. - |
ISBN: |
9781949991178 (v. 2 : pbk.) : |
ISBN: |
9781949991185 (v. 2 : ebk.) |