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Total access :giving customers what ...
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McKenna, Regis.
Total access :giving customers what they want in an anytime, anywhere world /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Total access :/ Regis McKenna.
其他題名:
giving customers what they want in an anytime, anywhere world /
作者:
McKenna, Regis.
出版者:
Boston, Mass. :Harvard Business School Press,c2002.
面頁冊數:
xv, 252 p. ;24 cm.
附註:
Includes index.
標題:
Customer services. -
ISBN:
1578512441 (hbk. : alk. paper) :
Total access :giving customers what they want in an anytime, anywhere world /
McKenna, Regis.
Total access :
giving customers what they want in an anytime, anywhere world /Regis McKenna. - Boston, Mass. :Harvard Business School Press,c2002. - xv, 252 p. ;24 cm.
Includes index.
ISBN: 1578512441 (hbk. : alk. paper) :NT790
LCCN: 2001051536Subjects--Topical Terms:
147477
Customer services.
LC Class. No.: HF5415.5 / .M3855 2002
Dewey Class. No.: 658.8/12
Total access :giving customers what they want in an anytime, anywhere world /
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Total access :
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giving customers what they want in an anytime, anywhere world /
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260
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Boston, Mass. :
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Harvard Business School Press,
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c2002.
300
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xv, 252 p. ;
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24 cm.
500
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Includes index.
650
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Customer services.
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096740
六樓西文書庫
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