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The big book of customer service tra...

Carlaw, Peggy.

The big book of customer service training games :quick, fun activities for training customer service reps, salespeople, and anyon/

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The big book of customer service training games :/ Peggy Carlaw, Vasudha Kathleen Deming.
其他題名:	quick, fun activities for training customer service reps, salespeople, and anyon/
作者:	Carlaw, Peggy.
其他作者:	Demign, Vasudha Kathleen.
出版者:	New York :McGraw-Hill,c1999.
面頁冊數:	xiv, 209 p. :ill. ;23 cm.
標題:	Customer services. -
ISBN:	0070779740 (pbk.) :

The big book of customer service training games :quick, fun activities for training customer service reps, salespeople, and anyon/
Carlaw, Peggy.

The big book of customer service training games :quick, fun activities for training customer service reps, salespeople, and anyon/Peggy Carlaw, Vasudha Kathleen Deming. - New York :McGraw-Hill,c1999. - xiv, 209 p. :ill. ;23 cm.

ISBN: 0070779740 (pbk.) :NT515Subjects--Topical Terms:

147477
Customer services.

Dewey Class. No.: 658.8

The big book of customer service training games :quick, fun activities for training customer service reps, salespeople, and anyon/
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100 1 $a Carlaw, Peggy. $3 153471
245 1 4 $a The big book of customer service training games : $b quick, fun activities for training customer service reps, salespeople, and anyon/ $c Peggy Carlaw, Vasudha Kathleen Deming.
260 $a New York : $b McGraw-Hill, $c c1999.
300 $a xiv, 209 p. : $b ill. ; $c 23 cm.
650 0 $a Customer services. $3 147477
650 0 $a Employees $x Training of. $3 147043
700 1 $a Demign, Vasudha Kathleen. $3 153472