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The complete guide to customer suppo...

Fleischer, Joe.

The complete guide to customer support :[how to turn technical assistance into a profitable relationship /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The complete guide to customer support :/ Joe Fleischer & Brendan Read].
其他題名:	[how to turn technical assistance into a profitable relationship /
其他題名:	Customer support
作者:	Fleischer, Joe.
其他作者:	Read, Brendan B.
出版者:	New York :CMP Books ;c2002.
面頁冊數:	272 p. :ill. ;23 cm.
附註:	Subtitle from cover.
標題:	Customer services. -
ISBN:	1578200970 (pbk.) :

The complete guide to customer support :[how to turn technical assistance into a profitable relationship /
Fleischer, Joe.

The complete guide to customer support :[how to turn technical assistance into a profitable relationship /Customer supportJoe Fleischer & Brendan Read]. - 1st ed. - New York :CMP Books ;c2002. - 272 p. :ill. ;23 cm.

Subtitle from cover.

Includes bibliographical references (p. 267-268).

ISBN: 1578200970 (pbk.) :NT1105

LCCN: 2002283665Subjects--Topical Terms:

147477
Customer services.

LC Class. No.: HF5415.5 / .F57 2002

Dewey Class. No.: 658.8/12

The complete guide to customer support :[how to turn technical assistance into a profitable relationship /
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100 1 $a Fleischer, Joe. $3 158283
245 1 4 $a The complete guide to customer support : $b [how to turn technical assistance into a profitable relationship / $c Joe Fleischer & Brendan Read].
246 3 0 $a Customer support
250 $a 1st ed.
260 $a New York : $b CMP Books ; $a Berkeley, Calif. : $b distributed to the book trade in the U.S. and Canada by Publishers Group West, $c c2002.
300 $a 272 p. : $b ill. ; $c 23 cm.
500 $a Subtitle from cover.
504 $a Includes bibliographical references (p. 267-268).
650 0 $a Customer services. $3 147477
650 0 $a Customer relations. $3 147266
650 0 $a Customer services $x Management. $3 147643
650 0 $a Customer relations $x Management. $3 147644
650 0 $a Customer relations $x Technological innovations. $3 158285
700 1 $a Read, Brendan B. $3 158284