南開科技大學圖書館 |

Language: 繁體中文

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

High powered customer service traini...

Lennon, Garry,1950-

High powered customer service training activities :26 fast-moving training ideas for customer service trainers and managers /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	High powered customer service training activities :/ Garry Lennon.
其他題名:	26 fast-moving training ideas for customer service trainers and managers /
作者:	Lennon, Garry,
出版者:	Warriewood, N.S.W. :Business + Publishing,2001.
面頁冊數:	xxiv, 140 p. ;29 cm.
標題:	Customer services. -
ISBN:	1875889418 (pbk.) :

High powered customer service training activities :26 fast-moving training ideas for customer service trainers and managers /
Lennon, Garry,1950-

High powered customer service training activities :26 fast-moving training ideas for customer service trainers and managers /Garry Lennon. - Warriewood, N.S.W. :Business + Publishing,2001. - xxiv, 140 p. ;29 cm.

Includes bibliographical references and index.

ISBN: 1875889418 (pbk.) :NT947Subjects--Topical Terms:

147477
Customer services.

LC Class. No.: HF5549.5.T7 / L46 2001

Dewey Class. No.: 658.31/24

High powered customer service training activities :26 fast-moving training ideas for customer service trainers and managers /
LDR:00592nam _2200157 a_450 001 136221
005 20031019202459.0
008 031008s2001 at b 001 0 eng d
020 $a 1875889418 (pbk.) : $c NT947
035 $a 00074197
050 0 0 $a HF5549.5.T7 $b L46 2001
082 0 0 $a 658.31/24
092 $a */658.3124/L567/2001////E00784
100 1 $a Lennon, Garry, $d 1950- $3 158855
245 1 0 $a High powered customer service training activities : $b 26 fast-moving training ideas for customer service trainers and managers / $c Garry Lennon.
260 $a Warriewood, N.S.W. : $b Business + Publishing, $c 2001.
300 $a xxiv, 140 p. ; $c 29 cm.
504 $a Includes bibliographical references and index.
650 0 $a Customer services. $3 147477
650 0 $a Employees $x Training of. $3 147043