Total quality management.
Overview
Works: | 35 works in 35 publications in 35 languages |
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Titles
Executive guide to business success through human-centred systems /
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Global quality :a synthesis of the world's best management methods /
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Good enough isn't enough-- :nine challenges for companies that choose to be great /
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Principles and practices of organizational performance excellence /
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Project change managementapplying change management to improvement projects /
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Quality on trial :bringing bottom-line accountability to the quality effort /
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Outcome management :redesigning your business systems to achieve your vision /
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Success through quality :support guide for the journey to continuous improvement /
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The high-value manager :developing the core competencies your organization demands /
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Total quality essentials :using quality tools and systems to improve and manage your business /
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Effective competency modeling & reporting :a step-by-step guide for improving individual & organizational performance /
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Customer-driven project management :building quality into project processes /
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Customer care excellence :how to create an effective customer focus /
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Leaning into Six Sigma :a parable of the journey to Six Sigma and a lean enterprise /
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Six Sigma for business excellence :a manager's guide to supervising Six Sigma projects and teams /
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Total quality management in healthcare :implementation strategies for optimum results /
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Building quality management systems :selecting the right methods and tools /
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Quality management in educationsustaining the vision through action research /
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Total quality management and operational excellence :text with cases /
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The lean extended enterprise :moving beyond the four walls to value stream excellence /
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Working with external quality standards and awards :the strategic implications for human resource and quality management /
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