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The CRM handbook :a business guide to customer relationship management /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
The CRM handbook :/ Jill Dyche.
Reminder of title:
a business guide to customer relationship management /
Author:
Dyche, Jill.
Published:
Boston :Addison Wesley,c2002.
Description:
xxiv, 307 p. :ill. ;24 cm.
Series:
Addison-Wesley information technology series
Subject:
Customer relations - Management. -
ISBN:
0201730626 (pbk. : recycled, acid-free paper) :
The CRM handbook :a business guide to customer relationship management /
Dyche, Jill.
The CRM handbook :
a business guide to customer relationship management /Jill Dyche. - Boston :Addison Wesley,c2002. - xxiv, 307 p. :ill. ;24 cm. - Addison-Wesley information technology series.
Includes bibliographical references (p. 281-286) and index.
ISBN: 0201730626 (pbk. : recycled, acid-free paper) :NT1106
LCCN: 2001034337Subjects--Topical Terms:
147644
Customer relations
--Management.
LC Class. No.: HF5415.5 / .D93 2002
Dewey Class. No.: 658.8/12
The CRM handbook :a business guide to customer relationship management /
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Dyche, Jill.
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159941
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The CRM handbook :
$b
a business guide to customer relationship management /
$c
Jill Dyche.
260
$a
Boston :
$b
Addison Wesley,
$c
c2002.
300
$a
xxiv, 307 p. :
$b
ill. ;
$c
24 cm.
440
0
$a
Addison-Wesley information technology series
504
$a
Includes bibliographical references (p. 281-286) and index.
650
0
$a
Customer relations
$x
Management.
$3
147644
0 based onreview(s)
Location:
ALL
六樓西文書庫 (6th Floor-Western Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Barcode Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
E01896
六樓西文書庫 (6th Floor-Western Books)
一般借閱
外文書
* 658.812 D994 2002
一般(Normal)
在架
0
5030000-0920029
1 筆 • 頁數 1 •
1
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