語系
Vavra, Terry G.
概要
| 作品: | 1 作品在 2 項出版品 1 種語言 | |
|---|---|---|
書目資訊
The Customer delight principle :exceeding customers' expectations for bottom-line success /
by:
Keiningham, Timothy L.; Vavra, Terry G.
(書目-語言資料,印刷品)
Aftermarketing :how to keep customers for life through relationship marketing /
by:
Vavra, Terry G.
(書目-語言資料,印刷品)