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Surprise! :the secret to customer loyalty in the service sector /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Surprise! :/ Vincent P. Magnini.
其他題名:
the secret to customer loyalty in the service sector /
作者:
Magnini, Vincent P.,
出版者:
New York, N.Y. :Business Expert Press, LLC,2015.
面頁冊數:
122 p. :ill. ;23 cm.
標題:
Service industries - Customer services. -
ISBN:
9781631571022 (paperback) :
ISBN:
1631571028 (paperback)
Surprise! :the secret to customer loyalty in the service sector /
Magnini, Vincent P.,
Surprise! :
the secret to customer loyalty in the service sector /Vincent P. Magnini. - 1st ed. - New York, N.Y. :Business Expert Press, LLC,2015. - 122 p. :ill. ;23 cm. - Marketing strategy collection,2150-9654. - Marketing strategy collection,.
Includes bibliographical references (p. [111]-119) and index.
ISBN: 9781631571022 (paperback) :NT1341Subjects--Topical Terms:
1000083225
Service industries
--Customer services.
LC Class. No.: HF5415.5 / .M247 2015
Dewey Class. No.: 658.812
Surprise! :the secret to customer loyalty in the service sector /
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