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100 practical ways to improve customer experience :achieve end-to-end customer engagement in a multi-channel world /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	100 practical ways to improve customer experience :/ Martin Newman and Malcolm McDonald.
其他題名:	achieve end-to-end customer engagement in a multi-channel world /
其他題名:	One hundred practical ways to improve customer experience.
作者:	Newman, Martin.
其他作者:	McDonald, Malcolm.
出版者:	London ;Kogan Page,c2018.
面頁冊數:	xvii,281 p. :ill. ;24 cm.
附註:	Includes bibliographical references and index.
標題:	Customer relations. -
ISBN:	9780749482671(pbk.)

100 practical ways to improve customer experience :achieve end-to-end customer engagement in a multi-channel world /
Newman, Martin.

100 practical ways to improve customer experience :achieve end-to-end customer engagement in a multi-channel world /One hundred practical ways to improve customer experience.Martin Newman and Malcolm McDonald. - London ;Kogan Page,c2018. - xvii,281 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 9780749482671(pbk.)NT753

LCCN: 2018027582Subjects--Topical Terms:

147266
Customer relations.

LC Class. No.: HF5415.5 / .N495 2018

Dewey Class. No.: 658.812 / N554

100 practical ways to improve customer experience :achieve end-to-end customer engagement in a multi-channel world /
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