Customer relations.
概要
| 作品: | 99 作品在 99 項出版品 99 種語言 | |
|---|---|---|
書目資訊
High performance sales organizations :achieving competitive advantage in the global marketplace /
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Loyalty.com :customer relationship management in the new era of Internet marketing /
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The Customer-centered enterprise :how IBM and other world-class companies achieve extraordinary results by putting customers first /
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The relationship-based enterprise :powering business success through customer relationship management /
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Secrets of customer relationship management :it's all about how you make them feel /
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ValueSpace :winning the battle for market leadership : lessons from the world's most admired companies /
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Super service :seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it /
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Beyond customer satisfaction to customer loyalty :the key to greater profitability /
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HR from the heart :inspiring stories and strategies for building the people side of great business /
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The complete guide to customer support :[how to turn technical assistance into a profitable relationship /
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Creating customer evangelists :how loyal customers become a volunteer sales force /
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Customer experience management :a revolutionary approach to connecting with your customers /
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Performance-driven CRM :how to make your customer relationship management vision a reality /
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What's keeping your customers up at night? :close more deals by selling to your client's pain /
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The relationship edge in business :connecting with customers and colleagues when it counts /
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The old rules of marketing are dead :6 new rules to reinventing your brand & reigniting your business /
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Conflict management for managers :resolving workplace, client, and policy disputes /
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High performance sales organizationsachieving competitive advantage in the global marketplace /
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Successful customer relationship marketingnew thinking, new strategies, new tools for getting closer to your customers /
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High performance sales organizationsachieving competitive advantage in the global marketplace /
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The membership economy :find your superusers, master the forever transaction, and build recurring revenue /
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The rise of the platform marketer :performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms /
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Customer success :how innovative companies are reducing churn and growing recurring revenue /
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Capturing loyalty :how to measure, generate, and profit from highly satisfied customers /
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Excellence wins :a no-nonsense guide to becoming the best in a world of compromise /
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Digital influence :unleash the power of influencer marketing to accelerate your global business /
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Conflict management for managers :resolving workplace, client, and policy disputes /
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Category creation :how to build a brand that customers, employees, and investors will love /
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100 practical ways to improve customer experience :achieve end-to-end customer engagement in a multi-channel world /
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User tested :how the world's top companies use human insight to create great experiences /
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Managing customer relationships using customer care techniques :strategy development of an international enterprise /
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Voice marketing :harnessing the power of conversational AI to drive customer engagement /
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The widest net :unlock untapped markets and discover new customers right in front of you /
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The new marketing conversation :creating and strengthening relationships between buyers and sellers /
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Likeable social media :how to delight your customers, create an irresistible brand, and be generally amazing on facebook (& other social networks) /
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The new relationship marketing :how to build a large, loyal, profitable network using the social Web /
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