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Customer relationship management :ge...

~

Kincaid, Judith W.

Customer relationship management :getting it right! /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Customer relationship management :/ Judith W. Kincaid.
其他題名:	getting it right! /
作者:	Kincaid, Judith W.
出版者:	Upper Saddle River, N.J. :Prentice Hall PTR,2003.
面頁冊數:	xxvii, 480 p. :ill. ;24 cm.
附註:	Includes index.
叢書名:	Hewlett-Packard professional books
標題:	Customer relations - Management. -
ISBN:	013035211X (pbk.) :

Customer relationship management :getting it right! /
Kincaid, Judith W.

Customer relationship management :getting it right! /Judith W. Kincaid. - Upper Saddle River, N.J. :Prentice Hall PTR,2003. - xxvii, 480 p. :ill. ;24 cm. - Hewlett-Packard professional books.

Includes index.

ISBN: 013035211X (pbk.) :NT1264

LCCN: 2003535355

Nat. Bib. No.: GBA2-U7028Subjects--Topical Terms:

147644
Customer relations
--Management.

LC Class. No.: HF5415.5 / .K535 2003

Dewey Class. No.: 658.812

Customer relationship management :getting it right! /
LDR:00698nam _2200229 a_450 001 136011
003 DLC
005 20031006094659.0
008 030430s2003 njua b 001 0 eng
010 $a 2003535355
015 $a GBA2-U7028
020 $a 013035211X (pbk.) : $c NT1264
035 $a 00073987
040 $a UKM $c UKM $d SPP $d IXA $d DLC
042 $a lccopycat
050 0 0 $a HF5415.5 $b .K535 2003
082 0 4 $a 658.812 $2 21
092 $a */658.812/K51/2003////E00597
100 1 $a Kincaid, Judith W. $3 158376
245 1 0 $a Customer relationship management : $b getting it right! / $c Judith W. Kincaid.
260 $a Upper Saddle River, N.J. : $b Prentice Hall PTR, $c 2003.
300 $a xxvii, 480 p. : $b ill. ; $c 24 cm.
440 0 $a Hewlett-Packard professional books
500 $a Includes index.
650 0 $a Customer relations $x Management. $3 147644

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六樓西文書庫 (6th Floor-Western Books)

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