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A practical guide to CRM :building m...

~

Reynolds, Janice.

A practical guide to CRM :building more profitable customer relationships /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	A practical guide to CRM :/ by Janice Reynolds.
其他題名:	building more profitable customer relationships /
作者:	Reynolds, Janice.
出版者:	New York :CMP Books,c2002.
面頁冊數:	285 p. :ill. ;23 cm.
附註:	Includes index.
標題:	Customer relations - Management. -
ISBN:	1578201020 (pbk.) :

A practical guide to CRM :building more profitable customer relationships /
Reynolds, Janice.

A practical guide to CRM :building more profitable customer relationships /by Janice Reynolds. - New York :CMP Books,c2002. - 285 p. :ill. ;23 cm.

Includes index.

ISBN: 1578201020 (pbk.) :NT1105

LCCN: 2002280988

Nat. Bib. No.: GBA2-Z1194Subjects--Topical Terms:

147644
Customer relations
--Management.

LC Class. No.: HF5415.5 / .R59 2002

Dewey Class. No.: 658.8/12

A practical guide to CRM :building more profitable customer relationships /
LDR:00639cam _2200217 a_450 001 136427
003 DLC
005 20031019201332.0
008 020516s2002 nyua b 001 0 eng d
010 $a 2002280988
015 $a GBA2-Z1194
020 $a 1578201020 (pbk.) : $c NT1105
035 $a 00074403
040 $a UKM $c UKM $d DLC
042 $a lccopycat
050 0 0 $a HF5415.5 $b .R59 2002
082 0 0 $a 658.8/12 $2 21
092 $a */658.812/R463/2002////E01010
100 1 $a Reynolds, Janice. $3 159337
245 1 2 $a A practical guide to CRM : $b building more profitable customer relationships / $c by Janice Reynolds.
260 $a New York : $b CMP Books, $c c2002.
300 $a 285 p. : $b ill. ; $c 23 cm.
500 $a Includes index.
650 0 $a Customer relations $x Management. $3 147644
650 0 $a Customer relations $x Data processing. $3 158363

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六樓西文書庫 (6th Floor-Western Books)

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