Conflict management - Case studies.

Working with difficult people / by: (Language materials, printed)

Conflict management for managers :resolving workplace, client, and policy disputes / by: (Language materials, printed)

Conflict management for managers :resolving workplace, client, and policy disputes / by: (Language materials, printed)

Interpersonal conflict- Case studies.

Interpersonal relations.

Personnel management- Psychological aspects.

Conflict management.

Conflict management- Case studies.

Interpersonal relations- Case studies.

Customer relations.