Customer services - Communication systems.

A practical guide to call center technology / …で: (言語・文字資料 (印刷物))

Reaching the interactive customer :integrated services for the digital world / …で: (言語・文字資料 (印刷物))

Customer services- Management.

Telephone in business.

Internet marketing.

Customer services- Communication systems.

Call centers- Management.

Telephone systems- Management.

Interactive computer systems.