Zemke, Ron.
概観
| 著作: | 1 作品に 8 出版物中に 1 言語 | |
|---|---|---|
タイトル
Performance Research Associates' Delivering knock your socks off service /
…で:
Anderson, Kristin,1962-; Performance Research Associates.; Zemke, Ron.
(言語・文字資料 (印刷物))
Generations at work :managing the clash of veterans, boomers, xers, and nexters in your workplace /
…で:
Filipczak, Bob.; Raines, Claire.; Zemke, Ron.
(言語・文字資料 (印刷物))
主題
Customer loyalty- United States.
Service industries- Management.- United States
Consumer satisfaction- United States.
Service industries- Customer services- United States.
Consumer Satisfaction.
United States- Economic conditions- 1981-
Diversity in the workplace- United States.
Age groups- United States.
Public Relations.
Supervision of employees.
Customer services.
Customer loyalty.
Consumer satisfaction.
Customer relations.
Conflict of generations- United States.
Customer services- United States.