Relationship marketing.
概観
            | 著作: | 36 作品に 36 出版物中に 36 言語 | |
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                    Relationship marketing :gaining competitive advantage through customer satisfaction and customer retention /
                  
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                    The relational enterprise :moving beyond CRM to maximize all your business relationships /
                  
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                    Creating customer evangelists :how loyal customers become a volunteer sales force /
                  
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                        Customer experience management :a revolutionary approach to connecting with your customers /
                      
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                        Customer relationship management :integrating marketing strategy and information technology /
                      
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                        Customer share marketing :how the world's great marketers unlock profits from customer loyalty /
                      
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                        Next-step selling :a new sales approach to create and deliver value for your customers /
                      
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                        The one to one manager :real-world lessons in customer relationship management /
                      
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                        The new marketing conversation :creating and strengthening relationships between buyers and sellers /
                      
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                        Creating the marketing experience :new strategies for building relationships with your target market /
                      
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                        The new relationship marketing :how to build a large, loyal, profitable network using the social Web /
                      
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                        Successful customer relationship marketingnew thinking, new strategies, new tools for getting closer to your customers /
                      
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