Customer loyalty.
Overview
| Works: | 22 works in 22 publications in 22 languages | |
|---|---|---|
Titles
The eternal e-customer :how emotionally intelligent interfaces can create long-lasting customer relationships /
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Loyalty-based selling :the magic formula for becoming the #1 sales rep /
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Building customer loyalty :how you can help keep customers returning /
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Customer equity :building and managing relationships as valuable assets /
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Beyond customer satisfaction to customer loyalty :the key to greater profitability /
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Customer culture :how FedEx and other great companies put the customer first every day /
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Customer share marketing :how the world's great marketers unlock profits from customer loyalty /
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Secret service :hidden systems that deliver unforgettable customer service /
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The ultimate CRM handbook :strategies and concepts for building enduring customer loyalty and profitability /
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The butterfly customer :capturing the loyalty of today's elusive consumer /
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Integrated account managementhow business-to-business marketers maximize customer loyalty and profitability /
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Integrated account managementhow business-to-business marketers maximize customer loyalty and profitability /
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Capturing loyalty :how to measure, generate, and profit from highly satisfied customers /
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The expansion sale :four must-win conversations to keep and grow your customers /
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