Customer services.

Turning lost customers into gold :--and the art of achieving zero defections / …で: (言語・文字資料 (印刷物))

Customer at the crossroads :from parable to practice / …で: (言語・文字資料 (印刷物))

The ten demandments :rules to live by in the age of the demanding consumer / …で: (言語・文字資料 (印刷物))

Beyond customer satisfaction to customer loyalty :the key to greater profitability / …で: (言語・文字資料 (印刷物))

Marketing is everything / …で: (言語・文字資料 (印刷物))

Building great customer experiences / …で: (言語・文字資料 (印刷物))

Customer service :empowerment and entrapment / …で: (言語・文字資料 (印刷物))

The customer service workbook / …で: (言語・文字資料 (印刷物))

Customer service.candidate handbook /S/NVQ level 2: …で: (言語・文字資料 (印刷物))

The complete guide to customer support :[how to turn technical assistance into a profitable relationship / …で: (言語・文字資料 (印刷物))

Customer loyalty :how to earn it, how to keep it / …で: (言語・文字資料 (印刷物))

Customer relationships / …で: (言語・文字資料 (印刷物))

Customer service :a practical approach / …で: (言語・文字資料 (印刷物))

Customer service :skills and concepts for success / …で: (言語・文字資料 (印刷物))

Delivering knock your socks off service / …で: (言語・文字資料 (印刷物))

Effective customer service :ten steps for technical professions / …で: (言語・文字資料 (印刷物))

The world of customer service / …で: (言語・文字資料 (印刷物))

Services marketing :integrating customer focus across the firm / …で: (言語・文字資料 (印刷物))

Magnetic service :the secrets of creating passionately devoted customers / …で: (言語・文字資料 (印刷物))

Customer service training 101 :quick and easy techniquesthat get great results / …で: (言語・文字資料 (印刷物))

Services marketing :integrating customer focus across the firm / …で: (言語・文字資料 (印刷物))

Customer service / …で: (言語・文字資料 (印刷物))

Fostering effective customer relationships :leading marketing executives on developing customer experience strategies and delivering Value-Added service / …で: (言語・文字資料 (印刷物))

Service design and delivery / …で: (言語・文字資料 (印刷物))

Information technology enabled global customer service …で: (コンピュータ・メディア)

50 powerful ways to win new customersfast, simple, inexpensive, profitable, and proven ideas you can use starting today! / …で: (コンピュータ・メディア)

50 powerful ways to win new customersfast, simple, inexpensive, profitable, and proven ideas you can use starting today! / …で: (コンピュータ・メディア)

Salesforce service cloud for dummies / …で: (言語・文字資料 (印刷物))

Performance Research Associates' Delivering knock your socks off service / …で: (言語・文字資料 (印刷物))

Customer success :how innovative companies are reducing churn and growing recurring revenue / …で: (言語・文字資料 (印刷物))

From products to services :insight and experience from companies which have embraced the service economy / …で: (言語・文字資料 (印刷物))

Excellence wins :a no-nonsense guide to becoming the best in a world of compromise / …で: (言語・文字資料 (印刷物))

100 practical ways to improve customer experience :achieve end-to-end customer engagement in a multi-channel world / …で: (言語・文字資料 (印刷物))

The brave new service strategy :aligning customer relationships, market strategies, and business structures / …で: (言語・文字資料 (印刷物))

Seven power strategies for building customer loyalty / …で: (言語・文字資料 (印刷物))

The big book of customer service training games :quick, fun activities for training customer service reps, salespeople, and anyon/ …で: (言語・文字資料 (印刷物))

Super service :seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it / …で: (言語・文字資料 (印刷物))

Meeting customer needs / …で: (言語・文字資料 (印刷物))

High powered customer service training activities :26 fast-moving training ideas for customer service trainers and managers / …で: (言語・文字資料 (印刷物))

Calming upset customers :staying effective during unpleasant situations / …で: (言語・文字資料 (印刷物))

E-Service :new directions in theory and practice / …で: (言語・文字資料 (印刷物))

Managing service level quality across wireless and fixed networks / …で: (言語・文字資料 (印刷物))

Winning at service :lessons from service leaders / …で: (言語・文字資料 (印刷物))

Secret service :hidden systems that deliver unforgettable customer service / …で: (言語・文字資料 (印刷物))

Stop, ask, and listen :proven sales techniques to turn browsers into buyers / …で: (言語・文字資料 (印刷物))

The relationship edge in business :connecting with customers and colleagues when it counts / …で: (言語・文字資料 (印刷物))

Perfect phrases for customer service :hundreds of tools, techniques, and scripts for handling any situation / …で: (言語・文字資料 (印刷物))

Higher profits through customer lock-in :a roadmap / …で: (言語・文字資料 (印刷物))

Customer service / …で: (言語・文字資料 (印刷物))

The customer-centered enterprisehow IBM and other world-class companies achieve extraordinary results by putting customers first / …で: (コンピュータ・メディア)

Managing service level quality across wireless and fixed networks …で: (コンピュータ・メディア)

Managing service level quality across wireless and fixed networks …で: (コンピュータ・メディア)